Moqups FAQs

  • Payment & Subscription
  • Features & Functionality
  • Education & Nonprofits
  • How can I get a refund?
  • How do I cancel my subscription?
  • I bought a yearly plan but I wanted a monthly subscription.
  • How can I get an invoice?
  • Will I lose my projects or data if I downgrade?
  • It says my payment can't be processed.
  • What's included in your Free Plan?
  • How do I change plans?
  • What forms of payment do you accept?
  • After downgrading, I upgraded again, and now I can’t find my work.
  • Are there any hidden fees or contracts?
  • Can I get a discount code?
  • Why is my discount code not working?
  • Can I use the Free Plan for commercial purposes?
  • What debit and credit cards do you accept?
  • How can I change my contact and billing email?
  • Are your prices listed in USD or EUR?