Frequently Asked Questions
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How can I get a refund?
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How do I cancel my subscription?
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I bought a yearly plan but I wanted a monthly subscription.
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How can I get an invoice?
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Will I lose my projects or data if I downgrade?
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It says my payment can't be processed.
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What's included in your Free Plan?
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How do I change plans?
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What forms of payment do you accept?
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After downgrading, I upgraded again, and now I can’t find my work.
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Are there any hidden fees or contracts?
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Can I get a discount code?
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Why is my discount code not working?
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Can I use the Free Plan for commercial purposes?
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What debit and credit cards do you accept?
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How can I change my contact and billing email?
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Are your prices listed in USD or EUR?
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